If a user is unable to find their submitted event in your listings, one of the following things may be happening:
The event has not yet been approved. All user submitted events must be approved before they will be listed. This is typically done within a few hours, though in some cases may be longer, depending on the policies for that site.
The event is outside of the default city and radius for that site. You may change the city and/or radius to ensure that your event is included. Checking the map view (and verifying that the date of your event is selected) can be helpful if there is any question.
The event was denied. A submitted event that does not meet the event submission guidelines (e.g., it is offensive, inappropriate, spam, doesn't qualify as an event, etc.) may be denied.
If none of these are the case for your event, we're happy to investigate. You can email support@cityspark.com with your event information.