General
Handy information to general topics.
By Support and 4 others5 authors135 articles
Connect to Stripe
Mastering Merge Recommendations
Creating a New Ballot
How to Add a New Best of User
Fraud Recommendations
Understanding the Ballot Builder and Design Settings
Ballot Management Tools
How to Import
Adding Pre-Populated Choices
Creating Groups and Categories
Cloning a Ballot
Getting Started with Best of
Setting Up DNS Settings
Adding Meta Text to Your Best of Ballot
Adding Email Opt-Ins to Best of
Publish Your Ballot
Pre-Launch Checklist
Best of Image Requirements
How to Transition from Nominations to Final Voting
How to Schedule Your Ballot to Go Live and Close Automatically
How to export your email list from Best of for your email marketing platform
Mailchimp format needed to import CSV
"Null" Issues in Best Of Categories
"Best of" Group Names to Avoid
Comparable ad placements from Second Street to "Best Of"
Importing Second Street ballots to CitySpark's "Best Of" setup
Ad Spaces not Available on Second Street
Setting Ads to Rotate or Share of Voice
Business Registrations 101
Setting Up and Using Business Registration Features
Pre-populated Choices During Nominations
Removing Pre-populated Options in Best Of
How Best of Works
Manual Normalizations within the "Best of"
How to View Registered Businesses for Your Ballot
Change Your Domain Mapping
Exports on the "Best of"
Accessing Business Registrations in Best Of
How to edit an existing Pre-Populated Choice
How to Upload New Images to an Existing Ad on Your "Best of" Ballot
How to Set Up a Universal URL or a Single Ballot URL Domain
🏆 How to Spin Up a Winner’s Ballot in "Best of" or Readers' Choice
How to Import House Display Ads for All Categories
How to Create New Users in the Best Of Platform for Photo Contests
How to Create Buy Links in Your Best Of or Reader’s Choice Ballot
How to Transition from Nominations to Final Voting with Alphabetized Pre‑Populated Choices
Custom Voting Links: Overview and Setup
Understanding the Difference Between Submissions and the Ballot Builder
How to Set Sales Limits for Self-Serve Advertisements
How to Find and Add Your Google Analytics Tag
Suggested Timeline for a Best of Campaign
"Best of" Content Templates
Business Registrations - How to Register a Business in Best of or Readers' Choice Ballots
Information for Registered Businesses on the Best of or Readers' Choice Ballots
Cityspark Media Kit
Intro to Billboards through CitySpark
Why isn't the calendar showing up on Firefox?
How to Submit an Event to CitySpark
How do I submit to multiple publications?
How do I submit my event for free?
“Emails must be unique and a user already exists with this Email.”
Event submission form won't accept my City/State
How do I create one "Add Your Business" link for all list submission types, instead of separate links for each list type?
How do I invite businesses to create a listing?
How do you cancel or remove an event from the calendar? - event submitter
What is "This Weekend" filter configuration on widget event filters?
What is the "Standard" filter configuration for a widget?
Where can I find API documentation?
How to Transition Your Photo Contest from Submissions to the Voting Phase
New Photo Ballot Submission Settings
How to Export Submissions for Your Photo Contest
How to Move a Photo Submission to the Correct Category
How to Create a Photo Contest
How to View and Download Full-Size Submissions from a “Best Of” Photo Contest
How to Create Categories and Groups on Your Photo Contest
How to Clone a Previous Photo Contest
How to Create New Users in the Best Of Platform
How to Edit an Existing Submission on Your Photo Contest
Ticketing SSL
Self-Service for Best of Advertisers
How to Change the Order of Custom Promotions in CitySpark
Can I set up my own analytics to track views of event details pages?
General Reverse Publish Formatting
How are 'popularity' and 'interest level' derived and used?
How do I place a widget on my page?
How do I place my calendar on my website?
How do you cancel or remove an event from the calendar? - for admins
Is it possible to automate reverse publishing?
What are Calendar Hot Links?
Why don't I see my submitted event?
Portal Settings
Scenethink Migration
Sales Attribute Links for Self-Serve Ads
Admin - How do I update my credit card information?
Reverse Publish Overview
How to View or Manage Your Business Registrations
Creating Custom Ad Packages
Uploading Various Ad Types to Your Ballot
Creating New CitySpark Users
Calendar Introduction
Can I block virtual events in a widget?
How are events selected for display on my widgets?
How can I pay my invoice?
How do I add/remove a label from the event submission form?
How do I change the default calendar view?
How do I change the default sort/view on my calendar?
How do I change which fields are required on the event submission form?
How do I create a new admin user?
How do I structure a custom URL?
How do labels work?
The portal doesn't display on my React website
What are subsets? Can I create custom subsets of events?
What is a Sponsored Widget and how do I create one?
What is a widget?
Where and how can I filter by price?
Why are my widgets appearing in duplicate?
Getting Started with the CitySpark Calendar
Promote Events as a CitySpark Admin
Why won't my image fit?
Sources Best Practices
Sales Tools - Event Leads
CitySpark Fulfilled Promotions
Getting Started with the CitySpark WordPress Plugin
Admin Source Page Summary
Understanding Business Registrations
How to Reset your Password
Creating Custom Ads
Understanding Ad Types
Trouble Logging in as an Admin?
Cancelling a promotion and requesting a refund
Can I set a widget to display a location other than my default calendar location?
How can I improve SEO and increase page views?
How do I create Calendar Hot Links?
Widget Templates
Troubleshooting Business Registration Submission Issues