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Adding Multiple Metrics or Attributes to a Visualisation

A short guide on adding further metrics and attributes to your visualisation in ScorebuddyCX BI.

Written by Jane Lydon

Now that you know the basics on how to build your own Grid and Graph visualisations, you can start to experiment by adding different data to get the insights you need.

The examples below build on the visualisations in the previous articles.

If you would like to add a further metric or attribute to your visualisation, follow the steps below.

Adding Attributes (example: average score by staff member broken down by group and scorecard)

  • Build your grid visualisation following the steps in this article.

  • Search for the Group attribute and drag it into the Rows field

  • Search for the Scorecard attribute and drag it into the Rows field

  • Click Save.

Adding Metrics (example: average score + number of scores by staff member)

  • Build your grid visualisation following the steps in this article.

  • Search for the Number of Scores metric and drag it into the Metrics field

  • Click Save.

Note: When dragging metrics/ attributes into a field, wait until you see a horizontal blue line above or below the existing metric/ attribute before dropping into the field. Otherwise, the metric/ attribute will be replaced.

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