ScorebuddyCX BI
Articles and videos on how to navigate and use ScorebuddyCX BI.
By Jane and 1 other2 authors29 articles
- Metrics and Attributes
- Metrics and Attribute Glossary
- Navigating Edit Mode in ScorebuddyCX BI
- Creating a Dossier
- Creating a New Page or Chapter
- Building a Grid Visualisation
- Building a Graph Visualisation
- Editing Data in a Visualisation
- Adding Multiple Metrics or Attributes to a Visualisation
- Adding Dynamic Filters (Filter Selectors)
- Video: Get Started with ScorebuddyCX BI for Better Insights
- Video: How To Build A Report 1
- Video: How To Build A Report 2
- Video: How To Build A Report 3
- Video: Datasets
- Video: Drilldowns
- Video: Adding Company Logo
- Video: Formatting
- Video: Layers
- Video: How to Spot Compliance Risk with ScorebuddyCX BI
- Video: Use Root Cause Analysis to Fix QA Issues Fast
- Video: Boost Agent Engagement with BI Reporting Insights
- Video: Export To Excel Pdf And Subscribe To Dossier