If you have problems with ScoutPad, our support team may ask you to clear your browser cache or local storage. The following sections provide instructions for some popular browsers.

Chrome

To clear the local storage or browser cache in Chrome, do the following:

Local Storage

  1. From the ScoutPad page, press F12 to open the Developer tools.
  2. Under Applications, click on Clear storage.
  3. Click Clear site data.
  4. Close the Developer tools and restart the ScoutPad page by F5.

Browser Cache

  1. Press CTRL + Shift + Delete (alternatively: click More - More Tools - Clear browsing data).
  2. Choose a time range or select All time to delete everything.
  3. Next to Cookies and Cached folders, check the boxes.
  4. Click Clear data.

Firefox

To clear the local storage or browser cache in Firefox, do the following:

Local Storage

  1. From the ScoutPad page, press F12 to open the Developer tools.
  2. (Optional) Click the gear icon to open the toolbox options and check Storage under Developer Tools.
  3. On the Storage tab, click Local Storage to expand the list.
  4. Right-click app.scoutpad.de and choose Delete All.
  5. Close the Developer tools and restart the ScoutPad page by F5.

Browser Cache

  1. Click the menu button, select Options and go to the Privacy&Security panel.
  2. In the Cookies and Site Data section, click Clear Data.

Safari

To clear the local storage or browser cache in Safari, do the following:

Local Storage

  1. From the ScoutPad page, click the Develop menu and choose Web Inspector.
  2. On the Console tab, type localStorage.clear() in the field and press Enter.
  3. Close the Developer tools and restart the ScoutPad page by F5.

Browser Cache

  1. The fastest way to clear your cache is to use following shortcut: CMD + ALT + E.
  2. Alternative: Select Safari - Preferences - Advanced in the main menu.
  3. Alternative: Check the option " Show develop menu in menu bar" at the bottom.
  4. Alternative: Click on the menu item Develop and select Empty Caches from the submenu items.
  5. Reload the site.

Microsoft Edge

To clear the browser cache in Microsoft Edge, do the following:

  1. Press Ctrl + Shift + Delete (alternatively click Menu - Settings- Privacy&Security - Select item to delete).
  2. Select Cookies and cached data, then click Delete.

    

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