đĽ Inviting team members to your clinic's ScribbleVet workspace
If your clinic uses ScribbleVet's Practice Plan, you can easily add team members: Introducing the ScribbleVet Practice Plan
Log in to your ScribbleVet account.
Click the gear icon (âď¸) to access Settings.
Navigate to Practice â People.
Click Invite and enter the staff memberâs name and email address. The staff member will receive an email invitation to set up their account.
Navigate to the Seats Section: Log in to your ScribbleVet account and go to Settings (gear icon) â Practice â Seats.
Assign Seats to Veterinarians: Review the counts for Full-time (3+ days/week) and Part-time (~2 days/week) seats, locate the "Guest DVMs" panel on the right, and click the (+) next to a DVMâs name to assign them to an available seat. Once assigned, the DVM moves from Guest to Active and gains full access.
Add Additional Seats if Needed: Select "Add or remove seats," increase the number of Full-time or Part-time seats as required, and click Save Changes to confirm. A prorated charge will apply for the remainder of the billing cycle. Note: These actions must be performed via the web app, not the mobile app.
Support staff, such as veterinary technicians, practice managers, and front-desk personnel, can be added at no additional cost. Only veterinarians incur subscription fees, and the cost per veterinarian decreases as more are added to your practice. When adding seats mid-billing cycle, a prorated charge is applied for the remainder of the current billing period to ensure fair billing for the additional access.
To add support staff, navigate to Settings â Practice â People â Invite. Veterinarians start on a free trial before being assigned to a paid seat. Technicians should use their individual ScribbleVet logins to record client history and the subjective portion of appointments. This ensures clear ownership of records and avoids credential sharing. Additionally, all notes are organized by provider within the shared workspace, enhancing collaboration and accountability.
If multiple veterinarians at your clinic already use ScribbleVet individually, you can consolidate accounts into a single Practice Plan workspace. To initiate this process, submit the designated form, and ScribbleVet's team will handle account merging and billing adjustments.### Resolving Access Issues If you encounter a "trial offer ended" message despite having an active subscription, it may be due to being signed into the wrong practice. To resolve this:
Use the Practice Picker at the top of the screen to switch to the correct practice.
Ensure you are in the practice that holds the active subscription and your assigned seat. Once corrected, access should work without the trial message.