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Create and send OrderLinks

Send an OrderLink to a patient from their profile, and update the OrderLink template in Communication Settings.

Written by Scrypt Support

Send an OrderLink to a patient

  1. Go to the Comms tab inside the patient's profile.

  2. Select the OrderLink template from the Pre-selected messages dropdown. To change the wording, see Update the OrderLink template below.

  3. Click the green Send Message Now button.

Update the OrderLink template

Step 1: Open the template

Go to the Communication Settings page by clicking Settings at the top right of your Communications inbox. Use the search bar to find "orderlink", select the Actions (...) button next to the OrderLink template, then choose Edit.

Step 2: Personalise and save

Use the merge tags at the bottom to personalise the message. Important: use the OrderLink merge tag, as these are unique. Then click Save.

Example:

Hi <<FirstName>>!

Order your medicines ahead of time using this link:

<<OrderLink>>

<<PharmacyName>>

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Also see

Need more help?

Contact the Scrypt support team at support@scrypt.com.au or 1800 SCRYPT (727 978).

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