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Pharmacy: Creating OrderLinks

How to send an OrderLink to a patient, and OrderLink user journey

Scrypt Support avatar
Written by Scrypt Support
Updated over 2 months ago

How to send an OrderLink to a patient

  1. Go to the Comms Tab inside the Patients Profile

  2. Select the OrderLink Template using the drop down "Pre-selected messages"

    1. Want to change the message? Update the OrderLink Template

  3. Click the green button Send Message Now


Updating the OrderLink Template

  1. Go to the Communication Settings Page by clicking settings at the top right of your Communications Inbox

  2. Use the search bar to find "orderlink"

  3. Select the Actions "..." button next to the Orderlink Template

  4. Chose Edit
    ​

  5. Use the Merge Tags at the bottom to personalise the message,

    Important! Use the OrderLink merge tag, these are unique!

  6. Click Save

Example:

Hi <<FirstName>>!

Order your medicines ahead of time using this link:

<<OrderLink>>

<<PharmacyName>>

OptOut? STOP


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