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Self-exclusion and account closure.

Steps to block your profile voluntarily.



If you want to temporarily restrict access to your account, you can use the self-exclusion feature. This will help you take a break and return to playing whenever it suits you.

How do I request self-exclusion?

  1. Go to your account settings on the website.
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  2. Select the Self-Exclusion section.
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  3. Click the Request Self-Exclusion button.
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  4. Choose the self-exclusion period — from 1 day to 6 months.
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  5. Click the Next button, then click Submit.

Once confirmed, your account will be blocked for the selected period.

Once you confirm your self-exclusion, you will not be able to play as usual. Your account will be switched to "Withdrawals Only" mode.


What happens when the period ends?

When the self-exclusion period ends, access to your account will be restored automatically. If you want to restrict access again after that, you can request self-exclusion once more.

If you have any further questions, please contact our support team. We are always ready to help!



💡 Tip

If you have any questions or need additional information, please feel free to contact our support team.

We're always happy to help!



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