How do I get started with Sellar Credit?
Sellar Credit is available for all suppliers that use Sellar by default, so you don’t need to do anything.
Before you receive your first payout, a director will be required to verify their personal identity as well as the business. Once that is done, you can set up manual or automatic drawdowns from Ryft. See our guide here.
Is payment guaranteed, even if my Customer doesn't pay?
Yes, payment is guaranteed. Sellar Credit eliminates the risk of non-payment, even if the customer doesn’t pay. This is thanks to our partnership with Two. So, provided you successfully fulfil the order in accordance with our Sellar Credit T&Cs, you will be paid in full.
When will I receive payments for orders placed through Sellar Credit?
Payments for Sellar Credit orders are processed weekly. Orders marked as dispatched on Sellar between Saturday and Friday will be included in the following Wednesday’s payout.
Our aim was to design a solution that balanced simplicity, certainty, speed and cost. See more details on payouts here.
I already offer credit to my Customers, why do I need Sellar Credit?
Offering credit is smart, but doing it yourself comes with a number of challenges. To do it thoroughly and competitively is costly, time-consuming and risky. You need to decide who to trust, chase late payments and wait around for cashflow — all while taking on the risk if a customer doesn’t pay.
With Sellar Credit, it’s different. You’re paid shortly after dispatch giving you cashflow to re-invest. Plus Two, who are experts in credit, handle the credit checks, collections, and the risk of not getting paid, so you can focus on growing your business.
Sellar Credit is also a game-changer for your customers. Higher limits, longer terms, instant access to credit across hundreds of suppliers in one simple monthly invoice.
Will my Customers still be able to use the credit terms I've assigned them?
Yes. Sellar Credit is designed to complement your existing payment methods by providing eligible customers with an additional payment option. Your customer will be able to pick any of the payment options you’ve made available to them.
By enabling Sellar Credit, you’re giving eligible buyers the choice to access extended terms (EOM + 30 days) without impacting your cash flow, as you’ll be paid shortly after dispatch. This flexibility can help attract new customers and increase order volumes while maintaining your current payment terms for those who prefer them.
How does Sellar determine which Buyers qualify for Sellar Credit?
We leave all credit decisions up to our trusted partner, Two. Their proprietary credit decision-making engine will provide your customers with a personalised credit limit in less than 1 second.
Not every customer will be eligible to use Sellar Credit, but based on sample data, we are expecting an 81% approval rate.
Do I still need to issue an invoice and chase payment?
No, with Sellar Credit, all the admin is handled for you. Here’s how it works:
Buyer side:
Sellar automatically generates an invoice for your customer, payable to Two. at the end of the month + 30 days. Two manages the entire collection process, so you don’t need to chase late payments.
Supplier side:
Once you mark the order as dispatched, Sellar generates an invoice on your behalf to align with your weekly payout. This invoice is purely for your records, as your payment is guaranteed by Two. To make reconciliation easy, you’ll also receive a detailed weekly payout statement and invoices for the Sellar Credit fees.
How does Sellar Credit work in practice? Can you provide an example?
Let’s say a customer places a £200 order with you on Monday 10th March. You dispatch the order on Thursday 13th March.
You’ll get paid £194.02 (£200 minus a 2.99% fee) by 5pm on Wednesday 19th March alongside any other Sellar Credit orders marked as dispatched before the cut off on Friday the 14th of March.
Your customer will settle the £200 and any other orders on their Sellar Credit tab on the 30th of April, giving them extended payment terms while you get paid well in advance.
How are disputes or returns managed with Sellar Credit orders?
Just like with any order, buyers are encouraged to raise any issues directly with you. If you’re able to agree on a resolution, you can issue a credit note for the order. This credit note will be applied to the buyer’s invoice and deducted from your next Sellar Credit payout.
If you and the buyer are unable to resolve the issue, the dispute will be escalated to the Sellar team. We will review and resolve the matter in line with our T&Cs, ensuring a fair outcome for all parties.
Who is Two and can I trust them?
Our industry has seen first-hand the negative impact when this type of thing goes wrong. So when it came to designing a solution, our non-negotiable was making sure suppliers and buyers couldn’t be left out of pocket.
One of the most important decisions was finding a partner who had all the necessary safeguards in place around supplier funds.
Two is a trusted leader in B2B Buy Now Pay Later solutions and they work with thousands of businesses across Europe.
We picked Two as they are leader in cutting edge B2B payment technology. They are partnered with Allianz who safeguards companies against non-payment risks and protects them from bad debt.
How do I justify the cost?
Sellar Credit is a cost saving tool
Getting paid always comes with a cost. Whether that’s in the form of card processing and Direct Debit fees, or the admin of manually reconciling BACS payments.
Then there’s the cost of offering credit yourself. Running credit checks, chasing late payments, dealing with bad debts, and sacrificing cashflow that could be reinvested in growth.
Sellar Credit handles all of this, for only slightly more than a typical card payment fee. Plus, your customers will benefit from extended credit terms which means you’ll grow sales through larger, and more frequent orders.
We believe Sellar Credit offers significant value to you and your customers. We are pleased to offer the service at this extremely competitive price.
Sellar Credit is a revenue-generating tool
Average order size with Sellar Credit compared to orders paid upfront are 17% larger.
Customers who require payment terms to order from you can now order directly from you. This may have not been possible before.