Sentz is a self-custodial wallet, meaning you own and control your fundsājust like a physical wallet in your pocket, but digital. Unlike a bank account, no one else, not even Sentz, can access your funds. Your Security, Your Control.
Keeping your funds safe is our top priority. By staying informed, you can take full control of your wallet.
Your PIN: When you create your wallet, youāll set a PIN. This PIN is essentialāremember it! If you lose your phone, you can restore your wallet by verifying your phone number and email and entering your PIN on a new device.
Your 24-Word Secret Phrase:
Think of this as the master key to your wallet and funds. Itās unique to you, and even Sentz doesnāt have access to it.
If you forget your PIN, you can use this phrase to recover your wallet.
During sign-up, weāll prompt you to back up your secret phrase. If you skip this step, you can back it up later by going to Profile > Privacy and Security > Backup.
How to Save Your Secret Phrase
Keeping your 24-word phrase safe is essential. Here are some options to consider (we encourage you to research and choose the method that works best for you):
Save it to your cloud backup (available in settings).
Write it down on paper and store it in a secure location.
Use a trusted password manager.
Important: No one other than you should have access to your 24-word phrase. Sentz does not store or have access to it, and we cannot recover it if itās lost. Additionally, Sentz will never ask you for your 24-word phrase.
(Note that if you backed up on an Android, this will only work on another Android device. The same goes for iOS.)