For our users in Nigeria, we offer 2 bank transfer options for deposits and withdrawals.
One of these is the Direct Bank Transfer option, which is managed by our payment provider, Fuspay.
When you deposit, your Naira is converted to eUSD. When you withdraw, your eUSD is converted back to Naira.
Before You Start
If you haven't completed Fuspay's KYC yet, don't worry, you'll be guided through it when you attempt your first deposit.
You'll need to provide a valid ID and take a quick selfie. This is a one‑time requirement before you can use the Direct Bank Transfer option.
Depositing via Direct bank transfer:
Step 1: Ensure your balance is set to NGN on the homepage.
Step 2: Click on Deposit → select Direct Bank Transfer.
Step 3: Enter Amount
Enter the amount you'd like to deposit and tap Continue.
Note: The minimum deposit is around ₦6,000, but this may fluctuate based on the exchange rate.
Step 4: Provide Your Bank Details. You'll be shown a bank information page.
Enter:
Your bank name
Account name
Account number (the one you'll be sending from)
Step 5: On the next page, review the transaction breakdown and tap Fund.
Step 6: Send Payment. You'll see the total amount you need to send and the generated bank details to send it to.
Go to your bank app and transfer the exact amount.
Return to Sentz and click on Done on the transaction page.
Step 7: Keep your Sentz app open. Your balance will update automatically once the transfer is confirmed, usually within a few minutes.
Important Tips
✅ Only transfer from a bank account in your own name; payments from someone else's account will be rejected.
✅ Send the exact amount shown.
✅ Do not reuse the bank account details for another transaction; every transaction requires a unique, generated account number.
If you encounter any issues or your funds have not been reflected within 30 minutes of sending them, please contact our Support team at support@sentz.com for assistance.