In cases where you sent payment from Sentz to Signal, it is important to note that you can only recover your funds via the Mobilecoin Desktop Wallet.
Where is the MobileCoin desktop wallet available?
What is the MobileCoin Desktop Wallet download process for Mac?
Allow downloads from mobilecoin.com.
Open the MobileCoin Wallet installer from your downloads folder.
Drag the Wallet icon into your Applications folder.
Double-click the MobileCoin Wallet app in your Applications folder.
Allow your Mac to open the app.
Create a password for your Wallet and click the TERMS OF USE.
Read through TERMS OF USE carefully.
Once complete, click CLOSE TERMS OF USE to return to set up.
Please check the box next to “I have read and accepted the TERMS OF USE” and click “CREATE WALLET.”
Choose an Account Name if desired and click CREATE ACCOUNT.
Click SHOW SECRET ENTROPY. Save your Secret Entropy securely and click I HAVE SECURED MY ENTROPY.
Confirm that you have secured your entropy, or view it again.
Set a Transaction Pin and a minimum MobileCoin amount for pin-activated transfers.
Click SET PIN.
Welcome to your MobileCoin Desktop Wallet! Now you’re ready to add some money!
How do I add funds to my Desktop Wallet?
This is a really easy process. Once you’ve installed your MobileCoin desktop wallet, you can simply send and receive money.
Purchase eUSD in the Sentz app, swap to MOB, and then transfer to your desktop wallet.
Buy MOB via BigOne, then transfer to your desktop wallet.