Is Sequence a bank?
Is Sequence a bank?
No — Sequence is a financial technology platform, not a bank. We provide the software layer to help you automate and organize your money.
The actual accounts are provided through our banking partner, Thread Bank.
Is my money FDIC insured?
Is my money FDIC insured?
Yes. All Income Sources and Pods are real checking accounts at Thread Bank and are FDIC insured up to $250,000 per depositor, per ownership category.
What if Thread Bank closes?
What if Thread Bank closes?
The FDIC protects your deposits. In the rare case Thread Bank were to close, the FDIC would step in to return your insured funds.
Where can I find Sequence’s legal documents?
Where can I find Sequence’s legal documents?
Go to Settings > Legal to view everything from Terms of Service to Privacy Policy and all banking agreements.
Which legal agreement applies to me?
Which legal agreement applies to me?
If you’re using Sequence as an individual, check the Consumer agreements.
If you’re using Sequence for your company, check the Business agreements.
Does Sequence have access to my money?
Does Sequence have access to my money?
No. Sequence never holds your money. Funds are stored in Thread Bank accounts — Sequence simply provides the automation and movement layer.
Does Thread Bank have access to my automations?
Does Thread Bank have access to my automations?
No. Automations, rules, and flows are managed in Sequence. Thread Bank only provides the banking infrastructure.
Data & Security
How safe is my personal information with Sequence?
How safe is my personal information with Sequence?
Your data security and privacy is our top priority. Here’s what we do to protect you:
Require HTTPS on all pages, with HSTS to ensure only secure connections
Annual penetration testing by a third-party security firm
Store passwords securely with bcrypt hashing (never in plaintext)
Use time-based OTPs for two-factor authentication
Encrypt our entire database, including passwords and uploaded images
Apply extra encryption for highly sensitive data like Social Security numbers
Do you have fraud detection and alerts?
Do you have fraud detection and alerts?
Yes. Sequence is regulated and insured, and fraud detection is a core priority. You’ll get an alert immediately if we detect suspicious activity on your account.
Is my money safe with Sequence?
Is my money safe with Sequence?
Absolutely. Sequence is FDIC-insured and PCI DSS-certified (the highest standard in banking security).
Your deposits are insured up to $250,000 through Thread Bank; Member FDIC.