After the shift is completed and finalized by the veterinarian, it is necessary to complete the process on the hospital's end to finalize the payment. Follow these steps to finalize a shift and process payment:
Go to the Shift Management page.
Once the shift is completed and requires finalization, it is highlighted with purple on the calendar.
Click on the shift that requires finalization.
On the "Shift Complete-Payment" sidebar, input the total amount produced by a vet and the number of patients seen during this shift. (you can enter zero for both if production pay is not applied, but this is not recommended)
If the veterinarian made an overtime request, check the details displayed. For more information on overtime requests, check THIS article.
If production-based pay is applied, you will see the corresponding details displayed on the shift sidebar. To check more information on production-based pay, please see THIS article.
The system automatically calculates the final payment, ensuring a fair and transparent process. Please check the price breakdown for all the information.
Click the "Finalize" button once ready.
The completed shift is finalized now, and the system will proceed with the payment.
💡 Tip: Use the Dashboard page to view all the unfinalized shifts in one place.
Don't hesitate to message us if you need any more help!