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How do I exchange my booking with another experience?

Updated over 10 months ago

Yes, you can exchange your booking for another experience. However, this requires you to cancel your current reservation and make a new one.

This is only possible if you are still within the cancellation period.

  • In the event of cancellation: The refund is made automatically and will be visible on your account within 5 to 10 working days.

  • If you have used a gift card: No refund will be made, but the gift card will be reactivated and can be used again.

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