Customers can upgrade plans or add users at any time.

For monthly customers who upgrade plans or add users mid-billing cycle, doing so will charge a prorated amount for the current month on your next bill.

- For example, if your monthly bill for one user is $60 and you upgrade to 2 users in the middle of your billing cycle, your next bill will be $150 and then will reduce back down to $120 on the following month's billing cycle.

The Admin for your account (the person that created the account) can go to the "Account" tab within their "Account Settings" and click the "Billing" option at the top of the page. From there, you can add seats, update your billing preferences, or download your billing invoice(s).

- If you plan on adding multiple seats, please reach out to support@shaker.io to see if there are any available discounts that you may qualify for.