Sharesies Spend is currently in beta
To access Sharesies Spend before we roll out to everyone, you’ll first need to register your interest and be invited to the beta.
Add a virtual card
When you open your Spend account, you’ll set up your first virtual card straight away and can order a physical one at the same time. If you decide to skip the physical card to begin with, you can order one later in the app.
You can have up to three virtual cards in total for this one Spend account. You can delete an unused card to create a new one.
To add a new card:
log in to Sharesies
go to Spend > Add a card, and follow the prompts.
Order a physical card
You can only have one physical card. If you have fewer than three virtual cards:
log in to Sharesies
go to Spend > Add a card
enter a card label, then make sure ‘Send me a physical card in the post’ is selected
tap Add card, and follow the prompts.
If you already have three virtual cards, you’ll need to first delete an unused card or convert one of the cards to a physical card. To convert a virtual card to a physical one:
log in to Sharesies
go to Spend > select a card
select Send me a card, and follow the prompts.
Once converted, the card number will stay the same, but the card image, expiry date, and security (CVC) code will update. Make sure to update any subscriptions or payments you have linked to the card with these new details.
Card delivery times
Sharesies Spend Cards are delivered by regular mail and usually arrive within 10–14 days. However, in some cases, there may be delays that extend delivery times to up to 3 weeks.
Cards are sent via standard post, so tracking numbers aren’t available. You can, however, check your card’s order status in the app — just go to Portfolio > Spend, then tap on your card. You’ll see a temporary message showing your card’s status (‘Your card has been ordered’ or ‘Your card is on the way’) along with your delivery address.
If your delivery address isn’t correct, you can delete the card and order a new one to your preferred address.
Once your card is on the way, the temporary message will update to show your expected delivery timeframe.
If your card hasn’t arrived after 3 weeks, we recommend that you reach out to Sharesies for assistance.
Label your card
You can give each of your Spend cards a label to make them easier to recognise in the app. By default, your card will be called ‘Sharesies Card’, but you can rename it anytime in the app. Your label only appears in the app, not on your physical card.
To edit a card label:
log in to Sharesies
go to Spend > select a card > Edit card label.
Activate your physical card and set a PIN
Once your physical card arrives in the post, activate it by:
logging in to Sharesies
Portfolio > select physical card > Activate card
following the prompts to create a 4-digit PIN.
Manage your PIN
To update your PIN:
log in to Sharesies
Portfolio > Spend > select physical card > Manage PIN
choose a 4-digit PIN.
Delete a card
To delete a card:
log in to Sharesies
select Spend > the card you want to delete
select Delete card and follow the prompts.