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Paying for a plan

Learn how to pay for a plan, when you'll be charged, and what happens if the payment fails.

Sharesies Help avatar
Written by Sharesies Help
Updated over a week ago

How to pay for a plan

You can pay for a plan monthly or annually using your Sharesies Wallet (NZD), or a credit or debit card.

When you’ll be charged

Your plan fee will be charged to your chosen payment method (either your Sharesies Wallet or debit or credit card) based on your plan frequency (monthly or annual) at 12:01 AM on the renewal day.

Go to Wallet > Transaction history to see when you’ve been previously charged for your plan (you can filter by Money out to find these more easily).

Payment failures

If your chosen payment method is a debit or credit card and your payment fails, we'll try again (if you're paying monthly) or cancel your plan (if you're paying annually, or if your monthly payment fails a second time).

If your chosen payment method is your Wallet and you don’t have enough NZD in your Wallet to cover your plan fee, your Wallet balance may go into negative. If you’re not able to pay your plan fee for two months in a row, your plan won’t renew the second time (and the 1.9% transaction fee (and per order fee caps) will apply to all orders).

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