Overview
You can update your own name, email address, phone number, and profile photo from the Profile & Preferences page in Shipwell.
How to Update Your Name
Click your name or avatar in the top-right corner of the Shipwell platform.
Select Profile and Preferences from the dropdown. The Profile page opens.
In the Profile card, edit the First Name and/or Last Name fields.
Click Save. The Save button appears once you change a field. A "Profile successfully updated" message confirms the change.
Required Fields
First name and last name are required.
A valid email address is required.
A valid phone number is required.
Other Profile & Preferences Pages
Notifications — manage notification preferences.
User Defaults — set personal defaults.
Reset Password — see How to Change Your Password.
Need Help?
If the fields are not saving or you cannot access the page, contact your company administrator, your Customer Success Manager (CSM), or submit a ticket through the TMS Customer Support Portal.