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Freebie Selector
Freebie Selector

What is Freebie Selector, Use Cases and How to Set It Up.

ankur roy avatar
Written by ankur roy
Updated over a week ago

What is Freebie Selector:

Freebie Selector lets your shoppers choose the free gift they actually want—right from the cart or checkout. Whether it’s a specific shade, product type, or variant, they get to pick what fits their preferences.

Instead of surprising them with a shade or variant that doesn't suit them, you let your customers select a free gift that actually excites them.

This means fewer support tickets about exchanging freebie, happier customers, and a smoother shopping experience—plus up to 10% boost in conversions just by giving people what they actually want.

To enable it reach out to us at support@shopflo.com

Challenges

Shoppers love freebies ❤️ — until they get one they didn’t like.

A random lip tint, a one-size skincare sample, or a bold variant that doesn’t match their preferences—shoppers simply don’t want it.

What was meant to be a small surprise turns into extra work, added costs, and a not-so-happy customer.

Freebie Selector flips the script.

It let shoppers pick the freebie they want—right from the cart or checkout—and turn every gift into a reason to come back for more.

Top Reasons why D2C Brands love Freebie Selector

  • Lifts conversions by up to 10% with shopper-picked freebies.

  • Reduces support complaints by automating the freebie selection process.

  • Drive repeat buys & happier customers by letting shoppers choose their freebie.

  • Collect data by tracking which freebie customers pick for upsells & future offers.

🎁 Bonus (and the most important):

  • Your freebies feel personal—like something shoppers actually add to cart.

How to enable the Freebie Selector

Setup Video

Step-by-Step Guide

Detailed Guide

Step 1: Start by clicking on discount.

Step 2: Next, click on create discount.

Step 3: Choose to create single discount.

Step 4: For the testing system, set it to Automatic and write Test 3.

Step 5: Decide what the discount should do. In this case, it should give discounted item on the cart.

Step 6: Select how to discount. Choose whether the discount should apply to a specific product or variant.

Step 7: To make the item a freebie, set the discount to 100%.

Step 8: Next, select the product to be discounted. For instance, if the product test has multiple variants, simply select test.

Step 9: Select the products you want to give as an option to select from.

Step 10: If there are record conditions, set the current condition. For testing purposes, we're skipping this step.

Step 11: Click Skip again.

Step 12: Finally, create the discount.

Once you've completed these steps, customers will see an option to add any product with multiple options. They'll be able to add only one product. A pop-up will appear asking if they want to select something or skip. It's up to the customer whether they want to skip or select an item. This is how you create a freebie discount.

Real Examples from D2C Brands

Nobbys

Nobby’s, a modern D2C home decor brand uses freebie selector, to let shoppers pick a freebie that fits their space and style.

"Our repeat customers were tired of receiving the same gift over and over. Shopflo’s Freebie Selector changed that—giving our customers more choice, improving overall shopping experience." - Sidhant Bansal | Co-founder, Nobby’s

Healthify

Healthify—India’s most loved health & fitness app—uses Freebie Selector to make every reward feel personal. Whether it’s a healthy snack, or a wellness sample, Healthify lets users pick the freebie that fits their goals.


💡Tip

Need more help? Reach out to us at support@shopflo.com


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