Freebie Selector FAQs

There’s a cap—only up to 10 products can be shown in the freebie selection list at a time.

Yes. At Checkout, only up to 10 variants can be displayed. If your product has more than that, consider limiting which variants are included in the offer.

Yes. During setup, you can define how many free products a customer is eligible to choose.

Not directly. The order is determined based on the sequence of products selected during setup. While you can influence the arrangement by the order of selection, there isn’t a drag-and-drop UI to rearrange them after that.

Yes. If the popup is skipped, customers can still go to the Discounts section during Checkout to view and apply the freebie offer manually. This ensures the offer isn’t lost even if they miss it the first time.

Yes. Variants of a product can be shown as part of the freebie options—useful for items like t-shirts, supplements, or anything with sizes, flavors, or colors.

It supports both. You can configure it as a manual discount that customers apply themselves, or set it to trigger automatically once the cart meets your defined conditions.

Yes. The freebie selector works at the Cart level too, making it ideal for milestone-based promotions (e.g. “Unlock a freebie when your cart hits ₹1,500”).

Yes. You can configure multiple tiers of freebie discounts in a single setup. This allows you to scale incentives with order value and encourage higher spend.