A Freebie Discount gives customers a free product when they make a qualifying purchase. The free item is added at checkout when the discount conditions are met.
Example: “Spend ₹999 and get a travel pouch free” or “Buy any 2 lipsticks, get a makeup brush free.”
Freebie Discounts work especially well in moments when you want to drive urgency, increase basket size, or encourage trial. They’re ideal for:
Product launches — introduce new or strategic products to more customers.
VIP or loyalty campaigns — reward your best customers with something extra.
Festive or big sale periods — encourage larger orders and make discounts more exciting.
First-time customer discounts — nudge new shoppers to complete their first purchase.
Sampling — get new products or trial sizes into customers’ hands to encourage future purchases.
Inventory clearing — move new launches, limited editions, or surplus items without relying on deep discounts.
Product discovery — help customers explore categories or products they might not have tried otherwise.
The freebie is shown in the cart and checkout once the discount conditions are met keeping the process simple and frictionless.
Especially effective for skincare, personal care, fashion, food & beverage, and accessory brands where discovery and loyalty matter.
How to create freebie discounts
Step-by-step guide
Detailed guide
Detailed guide
In this article, you’ll learn how to create a freebie discount on Shopflo.
A freebie discount lets you offer a complimentary product when customers shop on your store. It’s a simple way to drive more interest and bigger baskets.
Here’s how to set it up:
Step 1: Open the Shopflo Dashboard and select Discounts to get started.
Step 2: Click Create discount to start.
Step 3: Click on Create single discount.
Step 4: Give your discount a name.
Then choose if it should apply automatically at checkout, or if customers will need to apply it manually to get the discount.
Step 5: Next, pick how you want to select the eligible products:
Specific products and variants, or
Products from specific collections
Step 6: Let's set the discount value and select which product we would like to offer. Since this is a freebie, set the discount to 100% on the products you want to give away.
Step 7: Select which product(s) customers will receive for free, and click Save.
Step 8: You can set cart conditions to control when the freebie discount becomes active — or choose to apply it universally without any conditions. Here are the main options:
No Conditions: The discount applies regardless of cart value or contents.
Purchase amount of items in the cart: The discount activates when the cart total reaches a minimum amount
Number of items in the cart: The discount kicks in when the customer adds a specified number of items to their cart.
These conditions can be scoped more precisely:
Entire Cart: The rule evaluates the full cart against the condition.
Specific Products in Cart: Only triggers if selected products meet the threshold
Products from a Specific Collection: Applies when items from a defined collection hit the value or quantity minimum
Note: You can also set min and max values or quantities here.
Step 9: Decide who will be eligible for this discount:
All customers
First-time customers
Lifetime order customers
Specific customer or segments
UTM parameters
Step 10: Now set usage limits. Restrict the total number of uses, or limit the number of uses per customer if desired.
Next, establish combination rules to control whether this discount can work alongside other active promotions.
Finally preview all settings to ensure your freebie discount looks great and click on create discount.
And you’re done, your freebie discount is live! 🙌🏼
💡Tip
Need more help? Reach out to us at support@shopflo.com