Skip to main content
All CollectionsShopflo Abandoned Checkout
Enabling Abandoned Checkout Survey
Enabling Abandoned Checkout Survey
Updated over a month ago

In this tutorial, you'll learn how to enable the abandoned checkout survey feature. This feature helps you understand why customers are abandoning their checkouts.

Step 1: Navigate to the Abandoned Checkouts section.

Step 2: Click on the Exit Confirmation option.

Step 3: Select the second option, Show a Survey.

Step 4: Don't forget to save your changes. And that's it! You've successfully enabled the abandoned checkout survey.

Did this answer your question?