In this tutorial, you'll learn how to enable the abandoned checkout survey feature. This feature helps you understand why customers are abandoning their checkouts.
Step 1: Navigate to the Abandoned Checkouts section.
Step 2: Click on the Exit Confirmation option.
Step 3: Select the second option, Show a Survey.
Step 4: Don't forget to save your changes. And that's it! You've successfully enabled the abandoned checkout survey.