What’s happening now
Only Admins can see full customer details by default
Everyone else sees masked data (e.g. “*******”)
How to grant full-view access
Ask your Admin to go to Settings in Shopflo › Roles & Permissions
Under the Orders tab, locate the Shop PII Data permission
Toggle it ON for your role
You’ll immediately see unmasked customer details in your dashboard
Why we did this
Protect sensitive info - only trusted roles can access your customers’ personal data.
Simplify compliance with data-protection standards.
Empower Admins to manage visibility at a granular level.
💡Tip
Need more help? Reach out to us at support@shopflo.com