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Block COD on specific discounts

Concerned about offering cart discounts but worried about high COD orders leading to RTO? You can mitigate this risk by automatically blocking COD when specific discount codes are applied.

Pranay Bhave avatar
Written by Pranay Bhave
Updated over 2 weeks ago

Step 1: Sign into your Shopflo Dashboard and navigate to the Automation section.

Step 2: Click on Create a New Automation.

Step 3: Provide a title and description for your automation.

Step 4: Select Cash on Delivery.

Step 5: Click on Save and Continue to proceed.

Step 6: Set the cart conditions as per your requirements. In this example, we have set no conditions.

Click on Save and Continue.

Step 7: Keep the default all customers in the Customer Eligibility section and proceed ahead.

Step 8: Select Customer Action β†’ When customer applies specific discounts and choose the discounts where COD should be blocked.

Step 9: Click on Save and Continue.

Step 10: Set the active period for this automation, then click Save.

Step 11: Ensure the automation is activated and run a test to confirm COD is blocked for the specified customers.

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