Shipping costs are one of the top reasons customers abandon their carts before completing a purchase. An automatic free shipping discount removes that friction entirely - customers who hit a minimum cart value get free shipping applied at checkout without having to enter any code.
This guide walks you through setting one up in Shopflo from start to finish.
What is a Shipping Discount?
A shipping discount in Shopflo is a discount applied to some or all shipping rates at checkout depending on your store's strategy.
If you choose the automatic mode then - It triggers automatically when a shopper's cart meets the conditions you define - such as a minimum cart value. No promo code is needed; the saving appears instantly when the criteria are met.
Why Offer Free Shipping?
Free shipping is one of the highest-converting incentives in e-commerce. It reduces cart abandonment, encourages customers to add more items to qualify, and sets a clear value proposition that builds trust. Tying it to a minimum cart value also helps protect your margins by ensuring the order is large enough to absorb the shipping cost.
When to Use This
Use a free shipping discount when you want to:
Reduce cart abandonment caused by unexpected shipping charges at checkout
Increase average order value by setting a cart threshold customers want to hit
Run a sitewide promotion or reward all customers during a sale period
How to Set Up an Automatic Free Shipping Discount
Step 1: Click Create Discount in your Shopflo dashboard.
Step 2: Select Discount on Shipping as the discount type.
Step 3: Set the discount value to 100% to make shipping completely free for qualifying customers.
Step 4: Set the minimum cart amount required to trigger free shipping - for example, 799. Customers whose cart total reaches this threshold will automatically get free shipping.
Step 5: Choose who is eligible. Select All Customers for a sitewide offer, or narrow it down to a specific segment like First Time Customers to target new shoppers.
Step 6: Set usage limits. Choose Unlimited if you want the discount to apply every time a customer qualifies, or cap it if you are running a time-limited promotion.
Step 7: Select the Channels where this discount should be active - your online store, mobile app, or both.
Step 8: Set the active time frame. For an ongoing free shipping offer, leave the end date blank so it runs continuously.
Step 9: Review all your settings on the summary screen. Confirm the discount type, eligibility rules, cart threshold, and channels before saving.
Step 10: Click Save to activate the discount. It will begin applying automatically for qualifying orders right away.
Tips for a Stronger Free Shipping Offer
Set the cart threshold slightly above your average order value to nudge customers to add one more item.
Use callout cards on the cart page to remind customers how much more they need to add to qualify.
Combine with a seasonal campaign and set an end date to create urgency.
Need more help? Reach out to us at support@shopflo.com and we will be happy to help.