MoEngage is a customer engagement platform that lets you reach customers across push notifications, email, SMS, WhatsApp, and in-app messaging. Connecting MoEngage with Shopflo sends checkout events into MoEngage, so you can build flows around key moments — abandoned checkouts, order completions, and payment events.

You'll need three credentials from your MoEngage account: App ID, Data API ID, and Data API Key. Find them in your MoEngage dashboard under Settings → APIs → Data API. Also note your MoEngage data centre (DC-01, DC-02, etc.) and the customer identifier type your account uses.

Step 1: Go to the Settings page in your Shopflo dashboard.

Step 2: Under Shop Settings, click Integrations.

Step 3: Navigate to the Re-marketing section and click on MoEngage.

Step 4: Enter your App ID, Data API ID, and Data API Key in the respective fields.

Step 5: Select your Data Center from the dropdown. This must match the data centre your MoEngage account is on.

Step 6: Select your Customer ID type — this is how MoEngage identifies customers in your account.

Step 7: Toggle MoEngage analytics to enabled, then click Save. Your integration is now live.

Need more help? Reach out to us at support@shopflo.com and we will be happy to help.