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3.2 Receive a restock order

Written by Support

Goal

Confirm the inventory that arrived from a supplier matches what was ordered.

Who

Techs or Office Managers when the truck or shipment arrives.

Steps

  1. Open the Receive tab. The selector at the top has Orders and Transfers options; Orders is the default.

  2. Tap the order to open the Receive Items modal.

  3. For each line item, adjust the received quantity to match what physically arrived.

  4. Submit. The location's bin counts update; the order moves to "received."

Notes

  • Partial receipts are supported. Adjust line items down to the actual quantity, and the order stays "partially received" until the rest arrives.

  • If a line item arrived but isn't in the order, capture it via the Capture Receipt flow (see 3.3).

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