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Getting Started for Pros: Placing An Order

How to place an order on Sibi

Laura Cooper avatar
Written by Laura Cooper
Updated over 3 months ago

Hey there ๐Ÿ‘‹ we've created these guides to help you get started and ensure you have the best Sibi experience. Take a look below on how to place an order!

๐Ÿก Locating the property

  • Head to the Properties tab and search for the address listed on the client's work order.

    • If the property isnโ€™t on Sibi yet, click Add Property and fill out the property details.

      • It is important to select your client as the Property Owner when adding the property to prevent a lack of visibility.

    • If there are no properties visible when you open the Properties tab, drop us a note in the chat and our onboarding team will connect you to your clients.

  • Once the property has been located, click Start Order.

๐Ÿ›’ Navigating the store

  • In the Store, you can choose the type of manufacturer you want to order from and then select your preferred manufacturer from the provided list.

  • To locate the product you need to purchase, use the search bar to search key terms:

    • SKU, product name, color, and other relevant terms.

      • You can also refine your search results by utilizing product filters.

  • Once you have located the product you want to order, click View More to open the product detail page.

    • Here you can see detailed specification about the product or equipment you are looking to order, as well as see information on the distribution center.

    • Optional: Add installation and removal services, depending on the program's availability.

  • Click Add to Truck to add the item to your shopping truck.

    • Once you're ready, click Checkout to start the checkout process.

๐Ÿ“ฆ Completing the checkout process

  • During checkout, you will finalize the following details:

    • Adding the main point of contact.

    • Selecting the preferred fulfillment method.

    • Choosing the payment method.

  • Once the required information is complete, click Place Order.


You can now place an order on Sibi! Any questions? Shoot us a message in the chat and our support team will be there to help.

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