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Getting Started for Pros: MSI Surfaces Onboarding

Setting up your MSI Surfaces account

Laura Cooper avatar
Written by Laura Cooper
Updated over 2 months ago

We've created these guides to help you get started and ensure you have the best Sibi experience. Here is a guide to joining the MSI Surfaces program:

  1. To get started with the MSI Surfaces onboarding process, send an email to onboarding@sibipro.com requesting access to the MSI Surfaces program

    1. The MSI Surfaces team will email you their online application. Please make sure the following is completed:

      1. About:

        1. Company name

        2. Owner

        3. Customer type

        4. Entity type

        5. Optional: Adding your license number allows MSI Surfaces to validate.

      2. Address:

        1. Business address

          1. Please note this must be a physical address; MSI Surfaces will not process your application with a PO box.

      3. Contact:

        1. Primary contact on the account.

      4. Notification:

        1. Assign different points of contact for the various MSI Surfaces communications.

      5. Optional file upload:

        1. If you are interested in setting up a credit line with MSI Surfaces, download the application below and upload when prompted.

  2. If you are new to Sibi, our Onboarding Team will be working on a few things for you:

    1. Connect your organization to the clients you currently do work for.

    2. Provide personal user training on:

      1. Placing an order.

      2. Tracking an order.

      3. Inventory management.

      4. And more.

  3. Once your account is completed and is ready to place orders against, our Onboarding Team will let you know.

    1. Please note it can take 1-24 hours for MSI Surfaces to complete the account setup process and 7-10 for MSI Surfaces to process your credit application if applicable.

Completing the MSI Surfaces credit line application

While completing the credit line application, please make sure the following is completed:

  1. Company name and contact information

    1. Phone number, email, and office address

  2. Type of business

    1. Contractor's license and state of operation

  3. Bank information

    1. Bank name, phone number, and account information

  4. Credit references

    1. Name, account number, and phone number

Any questions? Shoot us a message in the chat and our support team will be there to help.

Ready to get signed up? Send an email to onboarding@sibipro.com, and a member of our onboarding team will reach out to gather information from you and set up your Sibi profile.

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