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Why am I being asked to enable biometrics?

Updated over 2 months ago

We use biometric authentication (Face ID or fingerprint) to keep your account and transactions secure.

You’ll be prompted to enable this when performing sensitive actions—like moving money or changing account settings. If you haven’t set it up yet, head to:

Account tab → Privacy & Security → App Lock

If you’ve already enabled biometrics on your device and are still getting an error, try restarting your phone or reinstalling the app. If problems persist, we’re here to help troubleshoot further.

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