Managing your Account
All the information you need related to your account.
21 articles
Can I open multiple accounts?
Can I invest with funds from a joint account ?
How can I make a complaint?
How do I update my address?
Why do I have account numbers with other organisations?
What happens to my account if I die?
Can I top-up my account using a debit or credit card?
Why do I receive statements from other organisations?
How can I change my nominated account?
How can I change my email address?
I can’t log in - what should I do?
I'm a vulnerable client, how can I get extra support?
What fees do I pay?
Why am I being asked to enable biometrics?
Deleting your Account
How do I change my linked bank account?
Is there a minimum amount I need to withdraw?
The app won’t load - how can I fix it?
What happens if I lose access to my registered email?
Where can I find my transactions history and statements?
Can I request paper copies of my statements