From the dashboard, the transaction overview and transaction details, it is possible to view the status of a transaction. In this article, we will explain the status of transactions in the web portal.
If you require more information regarding the technical status. Then you can take a look at our API documentation.
Pending
When you have created a transaction and everything has gone well, the transaction adopts the pending status.Signed
All signatories have signed the document.
Expires soon
The transaction will expire within 3 days.
Expired
The transaction has expired.
Rejected
The transaction has been rejected by the signee. Navigate to the transaction details to see the reason why the signee rejected the transaction.
Failed
The transaction has failed. The user will receive an email from Signhost with the reason why the transaction has failed.
Cancelled
The transaction has been cancelled by the user.
Thank you for trying out the beta version of the Signhost web portal!
Do you have any questions regarding the new portal? Contact us through a support chat or email us at support@signhost.com.