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Why Is the Internet Slow? ๐Ÿšถโ€โ™‚๏ธ๐Ÿ“ก

Updated over 9 months ago

Experiencing slow internet speeds can be frustrating, especially when you're relying on your eSIM for connectivity. Here are a few factors that can affect your internet speed and how to optimize your connection:


1. Network Coverage and Cell Towers

The speed of your internet connection largely depends on the proximity and availability of cell towers near you. If you're in an area with strong coverage and close to a 5G tower, you'll likely experience faster internet speeds. However, if you're seeing "LTE" on your device, this means you're connected to a 4G network. LTE still provides a reliable and fast connection.

2. Device Compatibility

To access 5G speeds, you need a phone that supports 5G technology. If your device is not 5G-capable, it will connect to the next best available network, such as LTE.

3. Check Data Roaming Settings

If you're experiencing slower speeds, ensure that data roaming is enabled on your device. This allows your phone to connect to the strongest available network, which is especially important when traveling internationally.

Make sure your eSIM is set up correctly by following this guide for iOS, and this guide for Android.

4. Select the Correct Network

Make sure you have selected the proper network on your device. This can significantly impact your internet speed.

Learn how to select the correct network on iOS here, and on Android here.


By ensuring your device is set up correctly and you're in a well-covered area, you can optimize your internet speed for a smoother browsing experience.

๐Ÿ“ฒ Need further help? You can reach Simly Care directly from the app. Go to Profile > Live Chat for assistance.

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