If you believe a payment has been duplicated in the system, you can mark it as such to investigate.

First, find the payment you want to work with.

Next, click on the individual payment if it is not already opened from your search.

This will open up a new window on the right with the payment information.

Click the Modify dropdown in the top section and select Mark as Duplicate.

Notice that the status of the payment has now changed to Duplicate.

You can filter for payments marked as duplicates using the left filter bar on the Commissions page. Look for the Status section and select the Duplicate option in order to filter out the other statuses.

If you marked a payment by accident or have discovered it is not a duplicate payment, you can easily undo the status.

Click on the individual payment you need to change.

This will open up a new window on the right with the payment information.

Click the Modify dropdown in the top section and select Undo Duplicate.

The payment status will revert to its old status. For more information on payment statuses, see the article here.