Introduction
Folders are a handy feature included in SKEDs automated messages. Your office can add specific automated messages to custom created folders to make organization a breeze.
Organize Automated messages with Folders
Click a Folder filter tab to display results based on a pre-made folder.
When a folder is applied, the folder option will be highlighted in blue
Add new Folders:
Click the “+” button to add new Folders
Type a name for the new folder and press Create
This folder will now be added to the list of folders, and messages can now be sorted to it.
Checkbox: To view all messages that aren't included in a folder, click this box
Checkboxes to select rows:
This button allows you to select all checkboxes next to each displayed message at the same time
You can also view a hidden checkbox on each message by hovering over the message's title.
The name(s) with an activated checkbox can be moved to a folder
or deleted
.
FAQs
How do I go back to seeing all the messages?
Click the highlighted folder again, and it will show all messages.
How do I edit a folder name?
Hover over the folder name, click the three-dot icon, and click Edit. Once you have changed it, click Save.
How do I delete a folder?
Hover over the folder name, click the three-dot icon, and click Delete.
How do I move certain messages into folders?
Click the check boxes next to the name of the messages you want to copy to a folder, click the folder icon in the titles row, and select the appropriate folder.
Can a message go into more than one folder?
No. A message can only be assigned to one folder at this time.
How do I take a message out of a folder?
Once in the folder, click the check box next to the message title and then click the crossed-out folder icon.
Can I reorder the folders?
Not at this time. It will be ordered by the created date.
Do messages have to be in a folder?
No, but offices find it helpful to find specific messages if they have many enabled.