Answer: Jobs can be removed from the SkillPack Job Platform due to several reasons. Here are the most common reasons why:
Other SkillPackers are also working on the same jobs.
An issue that is prohibiting SkillPackers from completing the job correctly has been identified and the job has been removed from the Platform to be fixed. Should the issue(s) in the job be resolved, the job will be re-uploaded into the system.
For additional information, please consult the article: Jobs are disappearing, why?
Answer: The higher your success rate is, the more access to jobs you'll have (depending on job availability). For example, if your success rate for a specific job type is below 70%, instead of restricting access to these jobs, the feature now allows you to continue to work on these jobs with a maximum threshold.
For additional information, please consult the article: You've reached your Daily Limit
Answer: Payments are made monthly.
For additional information, please consult the article: When Are Payments Made?
Answer: Please note that in order for the payment to be processed, a minimum of 50 $ USD after fees must be accrued.
For additional information, please consult the article: Is There a Minimum Amount I Must Earn?
Answer: SkillPack withholds a 20% service fee.
For additional information, please consult the article: Will I Have To Pay Any Fees?
Answer: If you were marked as incorrect by a supervisor, file a dispute.
For additional information, please consult the article: I Have Completed the Work Correctly, yet I Still Received an Error. How Can I Report This?
Answer: Job availability changes regularly and depends on several general and individual factors.
Here are some of the factors to consider:
If you don't have the necessary success rate.
For additional information, please consult the article: Job Availability
Answer: Earnings are deposited in a 3rd party payment platform called Payoneer.
For additional information, please consult the article: What is Payoneer?
Answer: You will need to visit our online school, called Skill School.
For additional information, please consult the article: How to gain skills in Skill School
Answer: The Quality Assurance Audit (also known as Quality Assurance Assessment) could take up to 5 weeks to complete.
For additional information, please consult the article: You're not allowed to access this page. Click here to go back to the dashboard.
Answer: Jobs are made available within the SkillPack Job Portal because businesses around the world upload them. The business can upload a job at any time of day.
For additional information, please consult the article: When are jobs uploaded to the SkillPack Platform?
Answer: You have 7 days to file a dispute from the date when the failed job is received. You will not be able to file a dispute for a failed job that exceeds 7 days. Any disputes after 7 days will be rejected.
For additional information, please consult the article: I Have Completed the Work Correctly, yet I Still Received an Error. How Can I Report This?
Answer: The resolution of disputes can take up to 1 month.
For additional information, please consult the article: I Have Completed the Work Correctly, yet I Still Received an Error. How Can I Report This?
Answer:
Please note that: Job availability changes regularly and depends on several general and individual factors.
If you are not seeing any jobs on your dashboard, follow the steps below:
Consult our article on Job Availability.
Visit our Skill School to gain new skills by completing our comprehensive courses, which will allow you to gain access to more jobs.
For additional information, please consult the article: I am not seeing any Jobs on my dashboard.
Answer: Your skill ranking is decreasing cause the work you are submitting is not meeting our standards (low-quality work).
For additional information, please consult the article: Skills Ranking
Answer: All earnings are paid in U.S. Dollars (USD).
For additional information, please consult the article: What Currency Am I Paid In?
Answer:
Your Overall success rate highlights how well you have been performing since the creation of your account.
Those who consistently complete jobs accurately will obtain a success rate closer to 100%, and thus will have a better chance of accessing more jobs (subject to availability) on the platform.
For additional information, please consult the article: Overall Success Rate
Answer:
To ensure you have access to more jobs it is important that you complete jobs correctly. Completing a job accurately increases your success rate, which increases your access to more jobs.
Here are some general best practices to follow:
Before completing the job; read the instructions and make sure to fully understand them
Before you submit your work; please triple-check to ensure that what you are doing matches the job instructions
For additional information, please consult the article: Important Tips
Answer:
The SkillPack Support Team can be contacted by email at support@skillpack.io or by chat (using our chat icon located in the lower right part of your screen)
For additional information, please consult the article: Reporting an Issue
Answer:
A dispute that is in "Denied - Supervision done correctly" status", means that the Supervisor did the job correctly.
For additional information, please consult the article: Dispute Statuses
Answer:
Yes, SkillPack does have a Status Page.
For additional information, please consult the article: Status Page
Answer:
Supervision jobs are jobs that verify the previous person's work. There is more responsibility when completing a supervision job.
For additional information, please consult the article: What Is the Difference Between a Regular Job and a Supervision Job?
Answer:
In order to gain access to Supervision, it is important for a SkillPacker to meet (and consistently maintain) these requirements:
Have a high success rate
Have a high skill ranking
Your account must not have failed the Quality Assurance Assessment
For additional information, please consult the article: How do I access Supervision Jobs?
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