When a seller cancels or reverses a trade, your purchase is automatically refunded. You don’t need to open a ticket or confirm anything. The funds go straight back to your SkinSwap balance.
If you prefer having the money returned to your original payment method, you can request a withdrawal through support after the refund arrives in your balance.
What happens if the seller reverses a Steam trade?
In most cases, the refund is instant and shows up without any delay.
VERY rarely, YouPin can hold the reversal, which may cause the refund to take up to 14 days.
What if the buyer reverses a trade they already accepted?
If you accept a trade from the seller on Steam and later reverse it, the item is removed from your inventory and the payment cannot be refunded.
Declining an un-accepted or incorrect incoming offer is safe. Only reversing an already accepted trade causes the loss.
Summary
Seller reverses through Steam → usually instant, but can take up to 14 days.
Buyer reverses the trade → no refund.