Skip to main content

Data Management on HUB

Updated this week

The content in this article is only applicable to HUB users. If you are interested in learning more about HUB or wish to upgrade your account, please reach out to support@skywatch.com.

One of the key features that distinguishes a HUB account from EXPLORE is the ability to grant multiple users within the same organization access to the platform, as well as allowing SuperAdmins to preview and manage orders from a single location.

In the "Data Management" section, all orders placed by user accounts linked to the HUB organization's ID are stored. Users assigned the SuperAdmin role have the authority to not only review the budget and spending of their organization's users, but also to approve orders before they are sent to SkyWatch. This feature allows SuperAdmins to approve orders that have been discussed internally within the organization, or to reject orders that may be duplicates or accidental submissions.

Introduction to Data Management

To view all orders submitted by users associated with the HUB organization, log into your HUB account and click on the "Data Management" tab.

The screen will display the global map and a table containing all organization orders.

On the main page of the Data Management section, you can see a comprehensive overview of all existing HUB orders. Users can zoom in and out on the map, switch basemaps, and search for addresses or locations.


Your Order Table

The table listing all orders displays the following information: Order Name, Order Date, Order Status, Source, Ordered By, Resolution, and Date Range.

  • Order Name: The name assigned to the order by the user when it is submitted. If no name is assigned, this column will be blank.

  • Order Date: The date the order was placed on the HUB platform.

  • Order Status: The current status of the order; Pending, Success, Failed, Rejected.

  • Source: The data product satellite sensor (e.g., SkySat, Pleiades, Spot).

  • Ordered By: The name of the HUB user who placed the order.

  • Resolution: The resolution of the ordered data product.

  • Date Range: The capture date of the product. This will appear as a range if the user placed a tasking order.

  • Project: HUB users can link orders to a specific project and payment method for more organized and detailed invoicing.

You can sort the results in your Data Management table by selecting the "arrow" next to the title of each column.


How To View and Download Your Data

On the right side of each order, you'll see the Actions column with a (...) icon. Clicking on the icon reveals the options to: download the data ("Download"), preview the data on the global map ("Preview in Map"), review the order details ("See Details"), and obtain a copy of the WMTS link ("Copy WMTS Link").

The order list will only show the orders that are visible on the global map. If you zoom into a couple of orders, only those orders will appear in the table (only when the Map Filter is enabled).

Download Data

Clicking the "Download" option will download all of the available files from the order to your local computer.

Note: You may be asked to grant your browser permission to download multiple files at once. Click "Allow" to proceed and access your data.

Once the download is complete, you'll have access to three file types:

  • Cloud Optimized GeoTIFF (.tif)

  • A visual .PNG file

  • A JSON file containing the metadata of the data product

Preview in Map

The "Preview in Map" option allows all user roles to view the order's data without needing to download it first. This gives users the ability to verify if the data is the correct one they are looking for.

The order preview will display the true resolution on the global map.

See Details

The "See Details" option allows users to view a summary of the order and the data product delivered to the HUB account.

The details include the following information:

  • Name of Order

  • Tags

  • Resolution of the data

  • Name of the sensor

  • Frequency of the collections

  • Image Type

  • Order Type

  • Area (km2)

  • Order ID

  • Message

  • File Types

WMTS Link

Selecting the "Copy WMTS Link" option will generate a URL that users can use outside of HUB.

A feature in the Data Management section allows users to generate a shareable URL containing an image of the data at full resolution.

The feature, known as DirectView, is available for any order that is delivered to a HUB account that includes a COG TIFF file.

Map Filter

Users can enable a map filter on Data Management to either only show the orders visible on the global map in the table, or to show all orders in the table.

Map Filter enabled

Map Filter disabled

Order Viewer

Users on HUB can toggle to view only orders they have submitted, or to view ALL orders submitted on the HUB org account.

Setting to view all HUB org orders

Setting to view only the HUB users orders


Sharable Data URLs

Under the Data Management table, select the order and click on the DirectView button located at the top right of the table. You will then have the option to either copy the URL link or open the DirectView URL in a new tab.

If you open in a new tab, you will see the following below.

To learn more about DirectView and the features included, we refer you to the DirectView support document.


Did this answer your question?