How to close your Slay Markets account and the $35 monthly inactivity fee that applies to Slay Free accounts.
You can close your Slay Markets account at any time by closing all open positions, withdrawing your available funds, and emailing support@slaymarkets.com to request closure. Separately, a $35 monthly inactivity fee applies to Slay Free accounts with no live trade within any 30-day period; the fee does not apply to Slay Pro accounts or to accounts with a zero balance.
Slay Markets accounts cannot be permanently deleted due to CFTC/NFA regulatory record-keeping requirements. When you close your account it is marked closed, and your trading history, statements, and tax documents remain accessible.
What is the Slay Markets inactivity fee and who pays it?
Slay Markets charges a $35 monthly inactivity fee on Slay Free accounts with no live trade within any 30-day period. In summary:
Amount: $35 per month.
Applies to Slay Free accounts only — Slay Pro accounts are not subject to the inactivity fee.
Only a live trade in your account resets the 30-day window.
Simulation (paper) trades do not count and do not waive the fee.
Zero-balance accounts are exempt — once your balance reaches zero, no further inactivity fees accrue.
For full details on the inactivity fee and all other Slay Markets fees, see Commissions, Exchange Fees, and NFA Fees.
How do I avoid the Slay Markets inactivity fee?
To avoid the $35 monthly Slay Markets inactivity fee on a Slay Free account, do any one of the following: place at least one live trade every 30 days; withdraw your funds so the account reaches a zero balance, where no further inactivity fees accrue; or close your account entirely. Slay Pro accounts never incur the inactivity fee regardless of activity.
How do I close my Slay Markets account?
To close your Slay Markets account, first wind down all activity, then email support to request closure. Slay Markets cannot permanently delete an account due to CFTC/NFA record-keeping requirements, so a closed account is marked closed rather than erased, and your records remain accessible.
What to do before requesting Slay Markets account closure
Before requesting closure of your Slay Markets account, close all open positions, withdraw your available funds, and cancel any market data subscriptions. Your balance must be zero or near-zero before closure can be processed. Withdrawals from a Slay Markets account are made via ACH bank transfer (1-3 business days, free) or wire transfer (1-2 business days after processing; $30 per domestic wire, 30 units of the originating currency per international wire), so allow several business days for funds to clear before you request closure.
Close all open positions in your Slay Markets account.
Withdraw all available funds via ACH (1-3 business days, free) or wire transfer (1-2 business days after processing). Your balance must be zero or near-zero before closure is processed.
Cancel any active market data subscriptions.
How to request Slay Markets account closure
Once your positions are closed and your Slay Markets balance is zero, email support@slaymarkets.com to request account closure and include your account number — replies within 1 business day. Support will confirm the closure timeline and process. For support hours and contact details, see How to Contact Slay Markets Support.
Confirm all positions are closed and your Slay Markets balance is zero.
Email support at support@slaymarkets.com — replies within 1 business day.
Request account closure and provide your account number.
Support will confirm the closure timeline and process.
After closure, your Slay Markets account is marked closed but its records are retained per CFTC/NFA regulatory requirements. Your trading history, statements, and tax documents remain accessible.
Frequently asked questions about Slay Markets account closure and inactivity fees
Q: Am I charged the Slay Markets inactivity fee if I only trade in simulation?
A: Yes. The $35 monthly inactivity fee applies to Slay Free accounts with no live trade within any 30-day period. Simulation (paper) trades do not waive the fee — only a live trade does.
Q: Does the Slay Markets inactivity fee apply to Slay Pro accounts?
A: No. The inactivity fee applies to Slay Free accounts only. Slay Pro accounts are never charged the inactivity fee, regardless of trading activity.
Q: What if I want to stop trading for a few months but not close my Slay Markets account?
A: You can leave your account open. To avoid the inactivity fee on a Slay Free account, withdraw your funds so your balance reaches zero (where no further inactivity fees accrue), or place at least one live trade every 30 days.
Q: Can my Slay Markets account be permanently deleted when I close it?
A: No. Slay Markets accounts cannot be permanently deleted due to CFTC/NFA record-keeping requirements. A closed account is marked closed, and your trading history, statements, and tax documents remain accessible.
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