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District Purchasing Guidelines and FAQs
District Purchasing Guidelines and FAQs
Updated over 3 months ago

Purchasing Steps:

  1. If you need an instant quote, click here.

  2. To submit a new order using a purchase order (or district credit card), click here.

  3. To place a renewal order, email sales@slptoolkit.com for your unique renewal URL link.

  4. Our sales team will email you with next steps once we have received an order form and/or a quote.

Important Documents/Information:

  • For privacy contracts, we provide a standard contract specific to your state (here) at no charge. If your state is not listed, please email privacy@slptoolkit.com and we will create one for you.

  • To access our W9, click here.

  • If you need our sole source affidavit, click here to access.

  • Please review the terms & conditions for district and other organizational contracts here.

Frequently asked questions (FAQs) about purchase order sales:

What is SLP Toolkit's address for vendor setup and remittance info?


SLP Toolkit, LLC. 124 W. 1st St., Mesa, AZ 85201. Phone: (480) 442-3266. We do not have a fax number.

What if I need SLP Toolkit to complete district forms?


If you need us to complete any additional vendor forms, email them to sales@slptoolkit.com.

Does SLP Toolkit accept credit card payments?


Yes, we do accept credit card payments.

Can my district sign-up for monthly subscriptions instead of yearly?


District subscriptions are annual or yearly, not monthly. We do offer monthly subscriptions for personal or individual subscribers, but these are solely managed by the account user. If an individual is interested in a monthly plan, you must use a credit card and upgrade inside of the user's account when logged into SLP Toolkit.

Are in app coupons eligible for purchase order sales?


No. In app coupons are only eligible for our personal/individual subscriptions not district subscriptions. We do offer discounts for district group rates.

Does SLP Toolkit offer any discount for districts?


Yes, we offer group discounts for groups 25 +. Click here to get a quote and it will automatically add volume discounts as quantities increase.

Can multiple users access one subscription?


No, a single subscription is assigned to one user. Our app doesn't support more than one user to login at a time; otherwise, data may not save properly.

What if I need to add or remove a user before the term of the subscription has ended?


To add a user, we can prorate subscriptions so that all users are on the same timeline (email: sales@slptoolkit.com). To remove a user, we can directly transfer subscriptions from one user to another or keep the subscription as TBD until it can be transferred to a new user.

Does SLP Toolkit offer assistance with user onboarding or anything related to user support?


Yes, once we receive a purchase order, we will email the account manager to obtain a user list. From there we send a welcome email to new users. Users receive various forms of support from our Customer Happiness team at hello@slptoolkit.com.

Does SLP Toolkit offer district assistance in managing subscriptions throughout the year?


Yes, we offer various district or admin support throughout the year. For assistance, email help@slptoolkit.com.


Frequently asked questions (FAQs) about SLP Toolkit:

How many years has your company been in this type of business?


SLP Toolkit has been in business since April of 2015.

How many staff members are in your organization?


We currently employ 15 - 20 staff members in our organization.

Are you willing to accept a split or multiple award?


Please contact our sales team at sales@slptoolkit.com for further information.

Are you willing to accept procurement card payment?


Currently, we do not accept payments made with a procurement card.

Are criminal and civil arrest/charge records checked?


Yes, all of our employees must pass a background check during the hiring process.

Is random drug testing performed?


Not applicable, as our employees will not be on site or have any interaction with students.

Are your employees required to wear uniforms, name tags/badges and company identifications?


Not applicable, as our employees will not be on site or have any interaction with students.

Do you have any bids or awards with other districts or co-ops?


Yes, please contact our sales team at sales@slptoolkit.com for further information.


Frequently asked questions (FAQs) about our technology:

Is the solution hosted in the United States?


Yes, all data is stored on servers in the United States. We use a combination of Heroku and MongoDB Atlas to host our apps and keep data safe and secure. More information can be found here.

Provide a system diagram that lists the major components of the software and the hardware on which they reside when fully deployed.


You can view our system diagram below.

Do you have a well-documented Business Continuity Plan (BCP) and Disaster Recovery Plan(DRP) that is tested annually?


For information about our disaster protection and recovery protocols, please click on this link.

Do you have a documented change management process?


Yes, we track all change management through project management systems, development management, and source code control.

Please describe the system warranty, including the warranty period and items covered.


There is no system warranty for our online app.

Are audit logs available to the institution?


Yes, there are various audit logs available upon request.

Does your product require a local installation of software, any browser plugins/extensions, or any firewall ports to be opened?

No, our online app does not require any software installation.

Please provide a technical contact for questions that may arise from our IT department.


You can reach out to our technical contact, Lee Bain, at operations@slptoolkit.com.

Discuss the plan to provide training. Is there a "Train the Trainer", face-to-face, "on-demand'’ and/or webinar training models?


We offer multiple on demand training courses along with individual or group training available upon request.

Discuss the methods of operation for technical support.


For information on how to contact support, click here.

Please describe the file import/export capabilities and requirements.


Users can import student data into the system using a CSV file. Click on this link for step-by-step instructions. Information regarding all report exporting can be found here.

Do you currently support the OneRoster API or files or data?


No, we do not support the OneRoster API, files, nor data at this time.

Does your product support LTI basic launch links?

No, we do not currently support LTI basic launch links.

Are you a member of the 1EdTech/IMS Global Learning Consortium?

No, we are not currently a member of 1EdTech/IMS Global Learning Consortium.

Is your product certified by IMS Global? If so, please provide a link to the certification.

SLP Toolkit is not certified by 1EdTech/IMS Global Learning Consortium.

Discuss the ability to produce standard reports and custom reports.

Information on the ability to produce reports can be found by clicking here.

Our district requires single sign-on for all digital materials that require authentication. Does your solution support single sign-on (SSO) protocols for user and administrator authentication?


No, currently we do not support SSO.

Does your solution support Duo Security Multi Factor Authentication?

Our upcoming multi-factor authentication solution utilizes a combination of a password and an email verification code for authentication. Click here for more information.

Do you have a documented information security policy?


Yes, you can view our security policy here for further details.

Discuss various levels of role-based security and authorization allowing or preventing the view and update capability of certain data. Address security regarding data encryption in handling any financial or personal data.

For full details on our security measures and compliance with privacy standards, please refer to the following links:

Is sensitive data encrypted, using secure protocols/algorithms, in transport (e.g. system-to-client)?

The site keeps student data private and secure by using encryption when stored, and while in transit. Data is protected with 128-bit AES encryption while at rest, and in transit using industry standard SHA-256 SSL certificates with RSA Encryption. User passwords are hashed and are never stored in plain text.

Do you have a dedicated Information Security staff or office?

We have a team that shares in the responsibility of handling information security in addition to other duties.

Has a third-party expert conducted an accessibility audit of the most recent version of your product?

No, a third-party expert has not conducted an accessibility audit of the most recent version of our product.

Are access controls for institutional accounts based on structured rules, such as role-based access control (RBAC), attribute-based access control (ABAC) or policy-based access control (PBAC)?


This question is not applicable to our current system.

Do you have a documented and currently implemented strategy for securing employee workstations when they work remotely (i.e. not in a trusted computing environment)?

All employees are required to lock their device screens when away from their workstations.

Are you using a web application firewall (WAF)?

Please click here for information regarding web application firewalls.

Does your application automatically lock the session or log-out an account after a period of inactivity?

Please refer to the link here for information on session lock and log-out procedures.

Will the institution be notified of major changes to your environment that could impact the institution's security posture?

Yes, we will notify all customers when major environment changes may impact their security.

Do you carry cyber-risk insurance to protect against unforeseen service outages, data that is lost or stolen, and security incidents?

Yes, we carry $5 million in cyber liability insurance.

Please provide hardware and software compatibility information. For example, what type of operating system is supported. What would be the hardware specifications that are required?

Click here for information on hardware and software compatibility.

Are all digital resources accessible online or are there resources that need to be locally installed?

All digital resources are accessible online.

Are there any resources available to download or utilize offline?

No, there are no resources available for download or offline use at this time.

Is there an online store that may need to be accessed?

No, there is no online store that needs to be accessed.

Is there a chat component within your app?

Yes, the chat component within our app is solely used for support purposes.

Is the license user or system based?

The licensing is user-based, with one license allocated per user. Users can be changed at any time as needed.

What is the implementation process for this system?

Following purchase, a variety of tutorials as well as Q&A sessions are offered through your district's account manager as part of the implementation process.

What sites should be whitelisted?

Click here for information on the sites that should be whitelisted.

What type of connectivity is required to use your app (network drop, wifi, etc)?

An internet connection is required to use SLP Toolkit.

Could you provide the method by which tech support would connect to assist with additional troubleshooting?

There is no local network troubleshooting available at this time.

How often are updates performed? How are the updates delivered?

Updates are administered to remote internet servers, requiring no downtime.

Does the system require staff/student account logins? If so, what information is required to create an account?

Staff logins require a district email address, first name, and last name. There are no student account logins.

Do you support student and/or staff accounts at multiple sites/schools?

Yes, we support staff accounts across multiple sites/schools, provided that all email addresses are owned and controlled by the district.

Are there any school or district level functions that must be managed manually such as content, licensing, or classroom creation?

No, there are no school or district-level functions that require manual management, such as content, licensing, or classroom creation.

Do you support and/or have a pre-existing partnership with ClassLink?

No, we do not support nor have a pre-existing partnership with ClassLink.

If no, do you have the capability of working with ClassLink to ensure that your system is supported by ClassLink?


We provide the capability for users to import students using a CSV file.

Do you support automated uploading of text or csv files via a secure method such as SFTP or HTTPS?

No, we do not support automated uploading of text or CSV files via a secure method such as SFTP or HTTPS.

Do the digital resources integrate with Office 365 or other Microsoft products?

No, they do not integrate with Office 365 or other Microsoft products.

What browsers and versions are fully compatible with the online digital resources?

For information on compatible browsers and versions with SLP Toolkit, please click here.

Are there any software/plugins required?

No additional software or plugins are required.

Does your site include video content hosted on YouTube or Vimeo that would create a problem for students to use the program?

Students are not permitted to use the software.

Does your site use Adobe Flash or HTML5. If you are using Flash when do you plan to transition to HTML5?

Our site uses HTML5.

Does your site host any documents on file sharing services such as Google Drive or Dropbox? If yes, is this for students or staff. Please provide additional details.

AWS is utilized for private document storage by the software, and these documents are not accessible outside of the software environment.

Are staff/students limited to accessing this online resource from the district?

No, the software can be used from any location with internet access.

What is the technical process in place for email messages sent/received?

Email sending and receiving functionalities are not integrated into the SLP Toolkit software.

Does the user have to have elevated privileges on his/her computer to use the system?

No, the user does not have to have elevated privileges on their computer to use the system.

What data is collected? Does the data created by students/teachers belongs to the district? Can the data be downloaded by students/teachers/district?

For district accounts, all data belongs to the district. For personal accounts, all data belongs to the user.

Please describe your processes to detect security vulnerabilities and breaches in your system?

SLP Toolkit relies heavily on 3rd party providers to secure the application from attack. Premier companies (Heroku and MongoDB Atlas) are used to ensure data is not compromised.

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