Frequently Asked Questions for SmartAC Contractors

Prospective and new partners: why SmartAC, what is needed, how it works

Everything for getting a homeowner set up

Day-to-day account, hardware and plan changes for existing homeowners

What homeowners get, and how to manage Comfort Credits, Offers and campaigns

Working the Partner Dashboard: alerts, jobs, Virtual Visits, reports

Hardware Kit contents, sensor placement, batteries, connectivity and offline troubleshooting for technicians

Managing your team and using the SmartAC Pro App in the field

ServiceTitan, Slack, single sign-on and thermostats

Contractor account settings, billing, shipping, privacy