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How Do I Set Up IglooHome Devices in the IglooHome App?

Before you can integrate IglooHome with SmartRent, you will first need to install your IglooHome hardware and set it up within the IglooHome Mobile App.

Hardware Initial Setup:

To get your IglooHome hardware setup, follow these steps:

  1. Use the included screwdriver to remove the four screws securing the battery cover

  2. Remove the cover and install four AAA batteries in the appropriate orientation

    • We recommend using alkaline batteries from brands like Energizer or Duracell and not rechargeable batteries

  3. Replace the battery cover and secure the four screws

  4. Ensure the cover is properly aligned so the weather seal makes contact and will properly protect the hardware

  5. For more detailed instructions, check out the Installation and User Guide for Smart Keybox 3

Other Hardware Considerations:

Here are other helpful tips and considerations to keep in mind when using IglooHome hardware:

  • The two included Lock Box shackles should cover most installations; however, should there not be an appropriate shackle for your install, the Lock Box can be mounted using the included mounting screws and anchors

  • In the event that the batteries are depleted, use the USB-C port on the bottom of the Lock Box to jumpstart the device and then immediately replace the batteries

  • The hardware is IP66-rated; however, in extreme climates such as Arizona, it is advised to place the Keybox 3 out of direct sunlight as the heat can negatively affect the device

Adding a Property in the IglooHome App:

To add a property in the IglooHome Mobile App, follow these steps:

  1. Download the IglooHome App

  2. Create an account login

  3. Once you create the account, send the username of the account to your IglooHome Account Manager asking for the account API Key (Note: It may take up to 12 hours to receive the key)

  4. Tap ☰ in the top left corner

  5. Tap Configuration

  6. Tap Manage Properties

  7. Tap + to add a new property

Adding a Lock to a Property in the IglooHome App:

Once the property is created, you can add a lock to a specific property by following these steps:

  1. Tap ☰ in the top left corner

  2. Tap Configuration

  3. Tap + Add Lock

  4. Select Property

  5. Select Lock Model (i.e. KeyBox 3)

  6. Wake the device by placing palm over the keypad to activate the lock

  7. Turn on Bluetooth

  8. The Product ID will appear

  9. Click the Product ID to begin the pairing process (the lock should be flashing blue during this process).

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