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How Do I Customize Email Templates?

Communities are able to customize emails that prospects receive when scheduling Self-Guided Tours. Organizational Templates are a tool to white-label emails with your personal brand.

Email Templates:

To white-label email templates in SmartRent, follow these steps:

  1. Click your desired Community

  2. Click Settings from the top bar menu

  3. Click Templates from the left sidebar menu

  4. Choose the template you wish to customize

  5. Click the pencil icon located under the Actions section

  6. From there, you will be able to edit certain items within the email template as well as download both the original version of the email and the current version

  7. The original version is a standard email template with SmartRent’s branding

    mceclip2.png
  8. To input your personal branding, edit any of the Available Variables located in brackets throughout the template

    mceclip3.png
  9. Once you have finished updating the information, click Update

  10. You will then be able to send a test email or download the new version of the email

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