Moving-in a resident is paramount in allowing them to access their home and utilize their smart home technology. When a resident is moved-in, they will receive an email with their home access code, a SMS text message with their home access code, and an email with an invite to setup their SmartRent account and download the SmartRent Resident Mobile App.
This process should happen automatically when a resident is moved in via your primary property management system. If your current property management system doesn't work with SmartRent or the move-in didn't happen automatically in SmartRent, they will need to be moved-in via SmartRent Manager in order to gain that access
Moving-In a Resident:
To move-in a resident in SmartRent Manager Web, follow these steps:
Click your desired Community
Click Units in the left sidebar menu
Click the unit in which the resident will be moved-in
Click Leases in the left sidebar menu
Click > by resident’s information
Click Move In
Moving-Out a Resident:
To move-out a resident in SmartRent Manager Web, follow these steps:
Click your desired Community
Click Units in the left sidebar menu
Click the unit of which the resident will be moved-out
Click Leases in the left sidebar menu
Click > by resident’s information
Click Move Out
