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How Do I Send a Backup Code from the SmartRent Manager Mobile App if a Resident Is Locked Out?

Occasionally, residents may need to be sent a backup code for their home. The SmartRent Manager Mobile app allows for a convenient and easy way to complete this process.

Sending a Backup Code:

To send a resident a backup code for their home, follow these steps:

  1. Log into SmartRent Manager Mobile App on your mobile device

  2. Tap on the desired Community

  3. Tap on the desired unit

  4. Scroll to the bottom of the Unit Information Page

  5. Tap on Current Lease

  6. Tap on the Resident

  7. Tap

    KB_Screenshot_Templates_-_2022-07-09T230922.300.png


  8. Tap Send Backup Code

    KB_Screenshot_Templates_-_2022-07-09T230906.487.png


  9. Tap Send

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