Occasionally, residents may not receive their resident code or they may just need to reset their SmartRent account password. SmartRent makes handling these processes easy.
Sending a Resident Code or Password Reset Link:
To send a resident a backup code or password reset link in SmartRent, follow these steps:
Click your desired Community
Click Units in the left sidebar menu
Click on the desired occupied unit
Click Leases in the left sidebar menu
Click on the resident
Click View Resident
Click Quick Actions
Click Resend Resident Code, Send Password Reset Link, or Reset Resident Code
Click Confirm