Occasionally, residents may need to be sent a backup code for their unit, typically when their primary access code isn't working. SmartRent allows for a convenient and easy way to complete this process.
Sending a Backup Code:
To send a resident a backup code for their unit, follow these steps:
Click your desired Community
Click Units in the left sidebar menu
Click on the desired occupied unit
Click Leases in the left sidebar menu
Click on the resident
Click View Resident
Click Quick Actions
Click Send Backup Code
Click Confirm