To sync SmartRent users into Alloy Access, SmartRent-specific access levels that match the users to SmartRent need to be created. We work with site staff to assign the appropriate doors and schedules to each access level. The default access levels are as follows:
Residents
Staff
Guests
Deliveries
Vendors
Maintenance
Adding Access Levels:
To add access levels, follow these steps:
Log into Alloy Access
Click on the desired site
Click Configuration in the left side bar menu
Click Access Levels in the left side bar menu
Click Add Access Level
Name the access level
Click Save
Click Add Door and/or Add Elevator
Select door from the drop-down menu
Select a schedule from the drop-down menu
Click Save